State Farm® Insurance Agent Al Shattuck

"Just recently switched over to State Farm but was very happy to hear someone say they wanted to work with me in order to make sure I was receiving the best and lowest rate. I enjoyed working with Vanessa, who was very informative. She made sure to listen to my needs. She was very personal and down to earth. She reassured me and helped me feel at ease during a stressful time with high rises of insurance rates with my previous insurance company."

"Absolutely horrible customer service! My fiancé canceled her insurance on April 13 2023 when we moved her car to my policy. She was told that nothing needed to be done further and all auto payments would stop effective that day. They then proceeded to auto pay another month from her account despite the policy being canceled. We have been getting the runaround since of when a refund will be issued, and have been told for over a month that it's handled and will be issued today. I just spoke to Katelyn in the office and was told it will be processed today and may take up to 20 days to get reimbursement. Mind you this money was withdrawn after we canceled the policy on April 13th and it is now June 12th! Al shattucks office cares not about their clients at all and are just holding money that should have never been withdrawn to begin with. Thank god we didn't need to make a claim, I can only imagine what a nightmare that would be! DO NOT USE AL SHATTUCK STATE FARM !!!"

"Vanessa is my go to for all my insurance needs! She has helped me tremendously when it comes to acquiring a rate suitable for me or really anything in general when it comes to my experience with State Farm. Very personable and communicates efficiently. Highly recommend to others."

"Corny as it sounds sometimes, I do the jingle when things come up and I have a question. :) Like a good neighbor, State Farm is there! Very pleased with the service from the office of Al Shattuck and all of the team members I have worked with since becoming a client, almost (I think) 2 years ago. My family is on a very fixed income and State Farm has been graciously accommodating to that, finding the right plans and coverage at an affordable rate we can afford. When I originally switched, I had been paying almost 300$ a month for full coverage on 1 vehicle and PLPD on 2 others with AO. State Farm got me that coverage, plus homeowners/renters insurance for under 200$ a month! Moving forward, I have called to change policies, save money, and change my bill date with zero problems. I had to file a claim on my vehicle last year because of a pesky possum... The process was painless; made a phone call, deductible, rental vehicle, find a mechanic, vehicle was repaired, and everything was taken care of. I have never had a problem, and if I have a question, someone is always there and quick to answer. I recommend State Farm to anyone who wants genuinely compassionate, knowledgeable, skilled people on their team. LIKE A GOOD NEIGHBOR, STATE FARM IS THERE!"

"Got the absolute pleasure of working with Jennifer! She made my first time buying a car and dealing with insurance so much more efficient and stress-free. She is honest, helpful, caring, and QUICK! On top of the fact statefarm has the best rates I have personally seen for newly insured/young adult drivers. Couldn’t recommend enough!!"

"I've been working with Al Shattuck's office for years: they cover my home, auto, and RV. They're always friendly and helpful, and work to make sure you get the coverage you need, no overselling. I haven't had to use any services, so i'm not sure what that experience might be like. But i've shopped around, and they're the best bang for the buck for me."

"I had a great experience with State Farm. Melanie was able to set appointment times with an agent that were convenient for me. The only time I was available was during lunch time, but the agent was able to work around everything. Vanessa asked many questions pertaining to my individual needs and wants in an insurance policy. She didn’t just give me a random quote and send me on my way. I have never had a personalized insurance plan and had the agent take time to explain what each piece meant and how it could factor into my situation or future scenarios. I appreciate all the time and patience Melanie and Vanessa had while working with me. Thank you!!!"