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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Oldham

Brian Oldham

February 11, 2025

1  out of  5
rating by Brian Oldham
"Pretty upset with there claim department not happy with them"
We responded:
"Hey Brian, thank you for your feedback. We understand that dealing with claims can sometimes be frustrating. While our agency is here to assist and guide our customers, the claims process itself is handled directly by State Farm’s corporate claims department. That being said, we truly value our customers and would be happy to help in any way we can. Please feel free to reach out to our office, and we’ll do our best to provide guidance or connect you with the right resources. Your satisfaction is important to us! - Al"
Profile photo of Marcos Nardoni

Marcos Nardoni

February 11, 2025

5  out of  5
rating by Marcos Nardoni
"Vanessa is awsome. works quick and has a answer to all or most of the questions needed to answer. thank you once again for your help!"
We responded:
"We agree Vanessa is awesome. Thank you for taking the time to leave this review Marco! - Al"
Profile photo of Brian Wagner

Brian Wagner

January 27, 2025

5  out of  5
rating by Brian Wagner
"Great customer service and rates! I was working with Zach today on adding my fiancé to my auto and renter insurance. He has been very helpful and responsive in getting us the best deal with this process!"
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Lorena Bryant

January 22, 2025

5  out of  5
rating by Lorena Bryant
"She was easy to work with. Accommodating my needs and helpful suggesting what could help. Thank you."
We responded:
"That's great to hear Lorena. Thank you for trusting my agency with your insurance. - Al"
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Marcia S

January 13, 2025

1  out of  5
rating by Marcia S
"Way too expensive."
We responded:
"Marcia, our office does not have any records that you are a policy holder with us. If there is anything I can do to assist you or help you find the correct agency that you contacted please feel free to give me a call at our office, I am happy to help. Thank you. – Al"
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Alice Bertha Wixson

January 8, 2025

5  out of  5
rating by Alice Bertha Wixson
"Always friendly and take care of what I need right away, no waiting!"
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Zach Payne

December 19, 2024

5  out of  5
rating by Zach Payne
"Amazing staff and service, very quick to help out. Ask for Vanessa, she's the greatest."
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Terry Madison

December 10, 2024

5  out of  5
rating by Terry Madison
"Best insurance agency I've ever worked with. I would recommend them to anyone."
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Peter Garlitz

December 10, 2024

5  out of  5
rating by Peter Garlitz
"Have always had great interactions with this agency. Professional and knowledgeable. They have always been quick to respond to my claims or inquiries. I recommend this State Farm Agency. I am happy to be their client."
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Tracy Golwitzer

November 26, 2024

5  out of  5
rating by Tracy Golwitzer
"Vanessa at State Farm in Owosso, MI is wonderful. Knowledgeable, honest and have a great personality. She gave me the information with great prices for me to have the best coverage with an affordable price. I shopped around and no one beat State Farm's price/coverage. Thanks Vanessa😊"
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Edward Merriam

November 15, 2024

1  out of  5
rating by Edward Merriam
"They were great , just priced to high, but the staff was awsome"
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Jason DeWeese

November 15, 2024

5  out of  5
rating by Jason DeWeese
"Always a great experience when dealing with them. Been a customer for about a decade."
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Brandon Mosteller

November 14, 2024

5  out of  5
rating by Brandon Mosteller
"Vanessa was hands downs one of the best agents I have ever interacted with very professional and very knowledgeable! She deserves a raise and/or a promotion!!!!"
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Jennifer Stewart

October 31, 2024

5  out of  5
rating by Jennifer Stewart
"I have been with state farm through Vanessa Mills for many years now,she's always great with any questions and getting back to me with any problems I have had."
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Mary Fuller

October 31, 2024

5  out of  5
rating by Mary Fuller
"Samantha got me great coverage for an awesome price! The friendly service and knowledgeable staff are amazing as well! Glad I chose this office 😊"
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Matt Homan

October 10, 2024

5  out of  5
rating by Matt Homan
"Vanessa was very friendly and knowledgeable about her work. Just switched and I'm now save close to $80 a month!!"
Profile photo of Tyler Scott

Tyler Scott

October 7, 2024

5  out of  5
rating by Tyler Scott
"Easy to talk with and get answers to my questions"
We responded:
"I'm so happy to read this. Thank you for the feedback Tyler! - Al"
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Kyle Kryka

October 4, 2024

5  out of  5
rating by Kyle Kryka
"Always have a good experience with everyone here. Vanessa is awesome and has worked with me on all my different types of insurance! She is quick and polite and has worked hard to help me! Thank you!"
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Sharla B.

October 4, 2024

5  out of  5
rating by Sharla B.
"Absolutely love everyone ❤️ So helpful and kind!"
We responded:
"Thank you Sharla, we appreciate you! - Al"
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Travis Weisenburger

October 4, 2024

5  out of  5
rating by Travis Weisenburger
"I have had an amazing experience with Al Shattuck insurance. Their customer service was top-notch always friendly and helpful. They took the time to understand my needs and found me a policy that was affordable and comprehensive. I highly recommend Al Shattuck insurance to anyone, shop the policies and see if they can't get you a better deal."
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Charly Bueche

September 18, 2024

5  out of  5
rating by Charly Bueche
"answer all my questions and follow up when they say they will"
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Will Bueche

September 18, 2024

5  out of  5
rating by Will Bueche
"In time immemorial, never before has there been a group of dedicated heroes who show their customers such resplendent loyalty as the members of Al Shattuck - State Farm Insurance Agency! In the immortal words of modern day philosopher and theologian, Borat "VERY NICE!!""
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Kelsey Gardner

July 18, 2024

5  out of  5
rating by Kelsey Gardner
"Absolutely amazing place!!! The agents are so helpful and just super nice!!! If u want a great place choose this place for its people and the work they do which above and beyond. Thank u so much!!! Jen and Melanie, u are amazing!!!"
Profile photo of Sheila Anderson

Sheila Anderson

July 1, 2024

5  out of  5
rating by Sheila Anderson
"Vanessa from State Farm was awesome"
We responded:
"Thank you Sheila! We think Vanessa is awesome too. - Al"
Profile photo of Jessica Barsenas

Jessica Barsenas

June 26, 2024

5  out of  5
rating by Jessica Barsenas
"Just recently switched over to State Farm but was very happy to hear someone say they wanted to work with me in order to make sure I was receiving the best and lowest rate. I enjoyed working with Vanessa, who was very informative. She made sure to listen to my needs. She was very personal and down to earth. She reassured me and helped me feel at ease during a stressful time with high rises of insurance rates with my previous insurance company."
We responded:
"Jessica, welcome to State Farm! I'm glad Vanessa has made the switch such a positive experience for you. Thank you for trusting us to handle your insurance. -Al"