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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dalandra Gibson

Dalandra Gibson

October 15, 2026

5  out of  5
rating by Dalandra Gibson
"Jessica was amazing, she moved quickly provided me with all the information and I was able to save money monthly with better coverage ."
We responded:
"Dalandra,

Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience and that you were able to find better coverage. We're thrilled that everything went smoothly and efficiently. If you have any more questions or need further assistance, feel free to reach out anytime.

- Al"
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Ashley Bila

October 14, 2026

5  out of  5
rating by Ashley Bila
"Always well taken care of by Al shattacks office! I especially like working with Vanessa! She is so easy to talk to."
We responded:
"Ashley,

Thank you so much for your wonderful feedback! It's fantastic to hear that you feel well taken care of by our office. Vanessa will be thrilled to know that you enjoy working with her and find her easy to talk to. We're here to help with any of your insurance needs, so don't hesitate to reach out anytime.

- Al"
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Penny McNamara

October 6, 2026

5  out of  5
rating by Penny McNamara
"Luke was very fast and efficient... Explained everything I asked questions about,he got me all the discounts and a great monthly rate for full coverage... If u r looking for a great insurance company check out this office..."
Profile photo of Autumn Perry

Autumn Perry

September 30, 2026

5  out of  5
rating by Autumn Perry
"I worked with Luke and he was extremely helpful finding me the best deals and making sure my coverage was exactly what I needed at the best price! Thank you so much for helping me!"
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Dustin Harris

September 9, 2026

5  out of  5
rating by Dustin Harris
"Very affordable insurance and staff was very polite and helpful"
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Nathan Hoy

September 2, 2026

5  out of  5
rating by Nathan Hoy
"Always been very helpful and trying to get me the best deals for the lowest price!"
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Daniel Tyler

August 23, 2026

5  out of  5
rating by Daniel Tyler
"Jessica was very friendly, knowledgeable and down to earth. She saved me close to $300!! I'm SO glad I took her call."
Profile photo of Dahlia Myers

Dahlia Myers

July 7, 2026

5  out of  5
rating by Dahlia Myers
"Luke was very helpful with providing the vehicle policy I needed and at an affordable price. I appreciate his efficiency and kindness."
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Harry E.

June 17, 2026

5  out of  5
rating by Harry E.
"I made the switch back to state farm for my insurance company, the whole state farm team was very friendly and professional. I regret switching to USAA, here at state farm I'm treated like a person and not just another number. Thanks Luke from state farm for making the switch back fast and easy."
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Madison Edwards

June 15, 2026

5  out of  5
rating by Madison Edwards
"Luke was beyond awesome, he helped me save money after switching insurance companies for auto and renters insurance. He was very friendly and knowledgeable. Would highly recommend to others to give him a call to see if he can get you saving as well!"
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Jacklynn Morris

June 3, 2026

5  out of  5
rating by Jacklynn Morris
"Thank you so much Vanessa for helping with coverage. Very nice bubbly and welcoming. Great spirit . I’ll give her 10 stars"
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Steven DeGeer

May 26, 2026

5  out of  5
rating by Steven DeGeer
"She was through very polite and the process was quick."
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Alanna Cobb

May 21, 2026

5  out of  5
rating by Alanna Cobb
"Luke did an AMAZING job helping me with every crazy question I had. He explained things to me in a way I could understand! And if I still didnt understand he kept going until I did! Thank You Luke for your patience and going the extra mile!! You Rock!!!"
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Melissa Curry

May 19, 2026

5  out of  5
rating by Melissa Curry
"LUKE WAS AMAZING! So kind and understanding and knowledgeable. Wouldn’t go anywhere else. Thank you Luke⭐️"
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Haydin Dennis

April 13, 2026

5  out of  5
rating by Haydin Dennis
"Jessica was great! Very knowledgeable and helpful! Had a answer for every question I had and saved me a bunch of money!"
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Chris Machalak

April 13, 2026

5  out of  5
rating by Chris Machalak
"Couldn't have asked for a more seamless transition from my previous provider. Al and Zach took the time to inform me of different coverage options to ensure my family was well taken care of."
Profile photo of Latisha Sierra

Latisha Sierra

April 9, 2026

5  out of  5
rating by Latisha Sierra
"I'm blown away by Jennifer's experience & help. We had went through another state farm agency and our monthly rate was so high! Happy to have insurance at a local agency & a rate that is more than half the difference of what we were paying PLUS adding the hospitialization policy. Great doing business Jennifer."
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Kraig Weiss

April 6, 2026

5  out of  5
rating by Kraig Weiss
"Great folks to work with, saved me money and added coverage. Zach is the best!"
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Huss

March 30, 2026

5  out of  5
rating by Huss
"I had a great experience working with Jessica for my auto insurance needs. She was incredibly helpful, informative, and patient throughout the entire process. Jessica took the time to walk me through everything step by step, making sure I fully understood my coverage and options.

She is very well spoken and highly professional in her work, which made the experience even more comfortable and understandable. I especially appreciated her transparency and honesty, it really made a difference.

If you’re looking for someone knowledgeable and easy to work with, I highly recommend Jessica!"
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Ultraviolet Farmer

March 23, 2026

5  out of  5
rating by Ultraviolet Farmer
"Vanessa is the best hardest working agent ive ever met."
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Lori Stallings

March 16, 2026

5  out of  5
rating by Lori Stallings
"Jenn is awesome! She always has my back and gives me the best prices for our insurance on our trucks and home."
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Jacqueline Harmon

March 12, 2026

5  out of  5
rating by Jacqueline Harmon
"Luke was great! Made sure to answer all questions I had and get me great rates!"
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Ashley Jo

March 11, 2026

5  out of  5
rating by Ashley Jo
"Honestly the best place for insurance hands down! Between Vanessa and other staff members, I could not be more happy! Vanessa helped me get my insurance active again after a while of not having a running vehicle, and then another gentleman helped me switch everything around just days later to be able to get my new car insured to drive it home! From such a personal experience, to the gentleman even answering the phone after hours because he just had a feeling he should.. thank you to the Al Shattuck team for making it smooth and easy, and ensuring we have the best coverage for our needs! We can rest knowing we have an awesome team behind our instance needs!"
Profile photo of Christine Clein

Christine Clein

March 9, 2026

5  out of  5
rating by Christine Clein
"Zack spent extra time and extra cared about not just auto insurance, but my life insurance, and renters insurance. Very attentive and well knowledged."
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Erica Hudak

March 6, 2026

5  out of  5
rating by Erica Hudak
"I really like the staff here. They are always here for me if I have questions or concerns."