State Farm® Insurance Agent Al Shattuck
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Stewart
October 31, 2024
"I have been with state farm through Vanessa Mills for many years now,she's always great with any questions and getting back to me with any problems I have had."
Kaitlin Meyer
October 31, 2024
"Always helpful and easy to talk to! Shares their knowledge about what is going on so you are informed about the choices you will be making."
Mary Fuller
October 31, 2024
"Samantha got me great coverage for an awesome price! The friendly service and knowledgeable staff are amazing as well! Glad I chose this office 😊"
Matt Homan
October 10, 2024
"Vanessa was very friendly and knowledgeable about her work. Just switched and I'm now save close to $80 a month!!"
Tyler Scott
October 7, 2024
"Easy to talk with and get answers to my questions"
Kyle Kryka
October 4, 2024
"Always have a good experience with everyone here. Vanessa is awesome and has worked with me on all my different types of insurance! She is quick and polite and has worked hard to help me! Thank you!"
Sharla B.
October 4, 2024
"Absolutely love everyone ❤️ So helpful and kind!"
Travis Weisenburger
October 4, 2024
"I have had an amazing experience with Al Shattuck insurance. Their customer service was top-notch always friendly and helpful. They took the time to understand my needs and found me a policy that was affordable and comprehensive. I highly recommend Al Shattuck insurance to anyone, shop the policies and see if they can't get you a better deal."
Charly Bueche
September 18, 2024
"answer all my questions and follow up when they say they will"
Will Bueche
September 18, 2024
"In time immemorial, never before has there been a group of dedicated heroes who show their customers such resplendent loyalty as the members of Al Shattuck - State Farm Insurance Agency! In the immortal words of modern day philosopher and theologian, Borat "VERY NICE!!""
Amie R Ruby
August 23, 2024
"I have been with this office for years. I have had no issues and complete non-stress transactions dealing with any where from adding vehicles, window replacement and now a totaled car! I would highly recommend this office!"
Kelsey Gardner
July 18, 2024
"Absolutely amazing place!!! The agents are so helpful and just super nice!!! If u want a great place choose this place for its people and the work they do which above and beyond. Thank u so much!!! Jen and Melanie, u are amazing!!!"
Sheila Anderson
July 1, 2024
"Vanessa from State Farm was awesome"
"Thank you Sheila! We think Vanessa is awesome too. - Al"
Jessica Barsenas
June 26, 2024
"Just recently switched over to State Farm but was very happy to hear someone say they wanted to work with me in order to make sure I was receiving the best and lowest rate. I enjoyed working with Vanessa, who was very informative. She made sure to listen to my needs. She was very personal and down to earth. She reassured me and helped me feel at ease during a stressful time with high rises of insurance rates with my previous insurance company."
"Jessica, welcome to State Farm! I'm glad Vanessa has made the switch such a positive experience for you. Thank you for trusting us to handle your insurance. -Al"
Kimberly Roland
June 24, 2024
"They have been very good to me. Ive had no issues at all."
"That's wonderful to hear Kimberly. Thank you for trusting my agency with your insurance. - Al"
Justin Johnson
June 12, 2024
"Absolutely horrible customer service! My fiancé canceled her insurance on April 13 2023 when we moved her car to my policy. She was told that nothing needed to be done further and all auto payments would stop effective that day. They then proceeded to auto pay another month from her account despite the policy being canceled. We have been getting the runaround since of when a refund will be issued, and have been told for over a month that it's handled and will be issued today. I just spoke to Katelyn in the office and was told it will be processed today and may take up to 20 days to get reimbursement. Mind you this money was withdrawn after we canceled the policy on April 13th and it is now June 12th! Al shattucks office cares not about their clients at all and are just holding money that should have never been withdrawn to begin with. Thank god we didn't need to make a claim, I can only imagine what a nightmare that would be! DO NOT USE AL SHATTUCK STATE FARM !!!"
Nicole Banner
May 31, 2024
"Vanessa has always tried to find me the cheapest deal but the best coverages for my vehicles. I love working with her. Her customer service is spot on and always happy to help where she can."
"I love reading this type of feedback about my team. I appreciate you leaving us this review Nicole. - Al "
Kimberly Toppings
May 28, 2024
"Vanessa is an AWESOME agent and I'm glad to have her helping with my insurance for my vehicles and renters."
"I agree, Vanessa is awesome! I'm glad she's been able to help you as well. Thank you for the review Kimberly! - Al"
Cassidy Dimmick
May 22, 2024
"Vanessa is my go to for all my insurance needs! She has helped me tremendously when it comes to acquiring a rate suitable for me or really anything in general when it comes to my experience with State Farm. Very personable and communicates efficiently. Highly recommend to others."
"Cassidy, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with Vanessa. - Al"
Devan Anderson (Bubbles)
May 21, 2024
"Everyone at this office has always been so kind and helpful 😊🙏"
"I'm so happy to hear that Devan. We appreciate you! - Al"
Aaron Rademacher
May 21, 2024
"Vanessa was extremely helpful with getting my issue resolved as well as answering every question I had."
"That's great to hear Aaron. Thank you so much for the review. - Al"
Jessica Rockey
May 21, 2024
"Anytime I have to call with a question about my policy everyone I talk to is very knowledgeable and friendly."
"We're always here for you Jessica! - Al"
Natasha Stebbins
May 2, 2024
"Corny as it sounds sometimes, I do the jingle when things come up and I have a question. :) Like a good neighbor, State Farm is there! Very pleased with the service from the office of Al Shattuck and all of the team members I have worked with since becoming a client, almost (I think) 2 years ago. My family is on a very fixed income and State Farm has been graciously accommodating to that, finding the right plans and coverage at an affordable rate we can afford. When I originally switched, I had been paying almost 300$ a month for full coverage on 1 vehicle and PLPD on 2 others with AO. State Farm got me that coverage, plus homeowners/renters insurance for under 200$ a month! Moving forward, I have called to change policies, save money, and change my bill date with zero problems. I had to file a claim on my vehicle last year because of a pesky possum... The process was painless; made a phone call, deductible, rental vehicle, find a mechanic, vehicle was repaired, and everything was taken care of. I have never had a problem, and if I have a question, someone is always there and quick to answer. I recommend State Farm to anyone who wants genuinely compassionate, knowledgeable, skilled people on their team. LIKE A GOOD NEIGHBOR, STATE FARM IS THERE!"
"Thank you so many for taking the time to write this Natasha. We are so happy to have you, thank you for trusting us with your insurance needs. - Al "
Quintin Wahl
April 17, 2024
"Helped me with everything I needed highly recommend"
"That's great to hear! So glad we we're able to help Quintin. - Al"
kaelyn
April 3, 2024
"Got the absolute pleasure of working with Jennifer! She made my first time buying a car and dealing with insurance so much more efficient and stress-free. She is honest, helpful, caring, and QUICK! On top of the fact statefarm has the best rates I have personally seen for newly insured/young adult drivers. Couldn’t recommend enough!!"
"We appreciate you Kaelyn! I'm so glad you enjoyed working with Jennifer. Thank you for trusting us to handle your car insurance. -Al"